The IT ERP Functional Analyst partners closely with the Finance organization to enhance, optimize, and support finance solutions that enable efficient, scalable, and well-controlled business processes. This role combines strong functional expertise in SAP S/4HANA FI/CO with a solid understanding of core finance processes, including accounting, AP, AR, month-end close, and financial integrations. This position serves as the IT subject matter expert for key finance processes within a distribution/FMCG company. The role is responsible for driving project initiatives and system enhancements, identifying process improvement opportunities, and helping the business improve efficiency through technology, automation, and data-driven insights. Reporting to the Sr. IT Manager, Finance Applications, this position collaborates with local team and the global IT team headquartered in Austria on projects and provides hands-on Level 2 production support.
Areas that play to your strengths
All the responsibilities we'll trust you with:
Work as the IT Subject Matter Expert (SME) for finance distribution processes, with a strong focus on project initiatives, system enhancements, and continuous improvement.
Develop a strong understanding of end-to-end finance processes, including transaction flows in distributing companies executing DSD processes, accounting impacts, reconciliations, controls, and reporting.
Perform hands-on SAP S/4HANA FI/CO configuration to support business requirements.
Collaborate with solution architects and cross-functional teams to design, implement, and continuously improve our processes on SAP S/4HANA and integrated finance solutions.
Manage enhancements through the full lifecycle from requirements gathering to implementation and go-live.
- Act as the IT functional analyst for Accounts Receivable (AR) processes, identifying opportunities to improve efficiency, automation, controls, and user experience.
- Analyze current AR processes and recommend enhancements to reduce manual effort, improve cash application, streamline invoicing, and strengthen collections and dispute management.
- Develop a strong understanding of the data flow and integration between SAP FI and SD, including customer master data, billing, revenue postings, credit/debit memos, and AR accounting entries.
- Monitor industry trends and emerging technologies related to AR, digital finance, analytics, and process automation, and assess their relevance to the organization.
- Identify and evaluate AI and intelligent automation opportunities within AR, such as cash application optimization, dispute categorization, and collections prioritization.
- Build working knowledge of HighRadius end-to-end processes, particularly in Cash Application, Collections, and Deductions, and understand how these processes integrate with SAP FI/CO.
- Collaborate with stakeholders to gather, analyze, and document business and functional requirements for SAP FI/CO projects and enhancements.
- Participate in all phases of project delivery, including discovery, fit-gap analysis, solution design, configuration, testing, cutover, go-live, and post go-live support.
- Facilitate workshops with business stakeholders to clarify requirements and align process design.
- Prepare functional design documents, process flows, test scenarios, and other project documentation to support solution delivery.
- Support and coordinate testing activities, including unit testing, system integration testing, user acceptance testing, and defect resolution.
- Provide go-live and post-go-live support to ensure successful deployment, smooth business transition, and timely issue resolution during stabilization.
- Provide hands-on Level 2 and Level 3 production support for SAP finance applications and related systems.
- Troubleshoot system and process issues by analyzing transactions, configuration, master data, interfaces, and integration points across SAP modules and connected applications.
- Investigate, analyze, and resolve complex system issues affecting Finance users and business operations.
- Perform detailed root cause analysis and recommend sustainable corrective and preventive actions.
- Collaborate closely with internal IT teams, global/HQ teams, and AMS partners to resolve incidents, defects, and cross-functional process issues.
- Maintain support documentation, knowledge articles, issue logs, and functional specifications.
Your areas of knowledge and expertise
that matter most for this role:
- 3+ years of hands-on experience with SAP S/4HANA FI/CO.
- 3+ years of experience in a functional IT role.
- In-depth knowledge of finance processes within distribution companies (DSD).
- Strong understanding of SAP technical system architecture.
- Experience with HighRadius is required.
- Proven project management skills.
- Exposure to SAP BW reporting.
- Demonstrated analytical and problem-solving skills.
- Strong verbal and written communication skills, with the ability to collaborate cross-functionally in an international environment.
- Bachelor’s degree in computer science or business.
- SAP certification preferred.
- Project management certification preferred.
- Travel 10-20%
- Permanent
- Benefits eligible
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