IT Application Specialist

フルタイム

Saitama, 日本

RB Omiya Ardija

PURPOSE OF THE JOB

The IT Application Specialist will focus on implementation, rollout, operations and support of business application landscape tailored to the Club's business needs. Acting as the local IT Business Partner, this role will collaborate with vendors, business stakeholders, and leaders to ensure adequate IT operations and solution delivery. The IT Application Specialist will also ensure all local applications and IT services align with global Red Bull IT standards while addressing local business requirements. (Native level in) Japanese and (Fluent level in) English is essential, as the role involves strong communication with local and international teams. This hands-on position requires strong IT knowledge, a proactive mindset, and the ability to drive IT initiatives in a dynamic sports environment.

職務内容

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お任せする役割：

出張 0-10

KEY RESPONSIBILITIES

Application Management:

Oversee the implementation, operation, and maintenance of local and global applications.
Implement and maintain local IT processes like IT Demand Management, Application Portfolio Management.
Collaborate with vendors and global IT teams on application rollouts and upgrades.
Support the digitalization of the club proactively through IT innovations.
Ensure local applications meet business requirements and adhere to global Red Bull IT standards.
Oversee overall IT application management, service operations, and support for local soccer facilities (operations, service and end-user support, service management).

Business Relationship Management:

Act as the primary IT point of contract for local business stakeholders and leaders.
Communicate technical solutions clearly to non-technical audiences.
Gather business requirements and translate them into actionable IT solutions.
Communicate effectively with stakeholders to ensure a clear understanding and collaboration.
Provide regular reports on IT activities to local and HQ management.

Project Management:

Lead and support projects according to Red Bull’s IT Project Management methodology.
Enable new digital initiatives, collaborate with global IT teams.
Coordinate project tasks, resources, and timelines, ensuring deliverables meet business expectations.
Discuss technical requirements and business demands with global IT.

Vendor Management:

Build and maintain strong relationships with key IT vendors.
Oversee vendor contracts and ensure services align with business needs.
Serve as the escalation point for vendor-related issues.
Support the IT Manager in managing, aligning, and monitoring the application budget, including handling invoices to ensure efficient operations.

IT Security and Compliance:

Ensure all software applications comply with relevant laws, regulations, contractual obligations, security and compliance standards.
Identify and mitigate risks related to application operations and data management to prevent any unpleasant incidents or service issues.

IT Support Process:

Ensure a gameday-ready IT setup locally (network, server, applications)
Coordinate with operational partners and event IT support staff
Manage and resolve application and infrastructure issues and manage incidents
Monitor employee user support, KPI dashboards, and track the ticket queue using the central Service Desk platform

経験

この役割に求められる知識と専門性

応募に必要な要件：

Key Skills:
University degree in Computer Science, Technology, or a related field in any IT subject.
Proven min. 3 years of hands-on IT experience, focusing on software application implementation and operations in Global IT organization.
Proven ability to collaborate with vendors and business stakeholders to deliver IT Solutions.
Strong understanding of software lifecycle management, including implementation, support, and upgrades.
Native in Japanese and Fluency in English (written and verbal) is mandatory.
Excellent interpersonal and communication skills, with the ability to work effectively with both technical and non-technical teams.
Ability to develop and maintain local IT processes in alignment with global standards.
An excellent operator with a hands-on approach and a positive attitude.
Experience in budget management, IT sourcing, and vendor/license management.
Strong communication and interpersonal skills, along with the ability to effectively advocate for IT and engage with business partners in a sporting environment.
Nice to have:
Knowledge of and experience with software and hardware technologies utilized in team sports or event environments is not essential but beneficial.
Experience in IT project management or coordinating IT initiatives.
Basic knowledge of IT infrastructure (e.g., network setup, servers).
Familiarity with IT security and compliance requirements.
Exposure to IT operations in team sports or event environments.
General Skills/Knowledge:
Excellent written and verbal communication skills and exceptional interpersonal abilities in both English and Japanese.
Capability to present ideas in business-appropriate and user-friendly language, complemented by a strong service orientation.
Highly self-motivated and proactive, with a positive and pragmatic attitude
Ability to perform well under pressure, with a strong business and customer focus.
Ability to organize, prioritize, and coordinate multiple tasks.
Proficient in problem-solving and with a flexible and pragmatic can-do attitude
A passion for soccer and team sports

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応募要件を満たしていますか？

応募書類では、志望動機やレッドブルを次の職場として考えていただいている理由を、是非あなた自身のスタイルでお聞かせください。

応募

TRAVEL (% of total time): 10%

Location

Where you'll be based

レッドブル・ジャパンは東京のオフィスを拠点に、ダイナミックでクリエイティブなチームが一丸となってブランドを成長させ、人とアイデアに翼をさずけています。東京から、地域に根ざした取り組み、消費者体験、パートナーシップ、イベントを通じて、日本全国でレッドブルブランドを体現しています。

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関連する仕事

他の仕事をお探しですか？

私たちの原動力

あくなき可能性の追求

レッドブル創業時から、私たちは常に起業家精神を持って仕事に取り組み、自らの手で新たな環境を創り出してきました。

意義

自分なりの意義を見つけ、強みを生かし、意味のある変化をもたらす仕事、ツール、体験を生み出そう。

自由と責任

自分自身と自分の仕事に真の責任を持ち、大きく考え、自らのアプローチを選び、意義あることを実現する自由を活かそう。

熟達

人生を愛し、仕事を愛し、自らに挑戦しよう。才能を強みに変え、スキルを磨き、常により高い目標を目指そう。

Red Bull Company

人々とアイディアに翼を。1987年、それはすべての始まり。

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Got questions?

仕事に関するFAQ

どうしたらレッドブルで働くことができますか？

レッドブルは独立性、信頼性と創造性を象徴しています。これらは社員にも求める事柄です。レッドブルの一員になりたい場合、真のあなたとユニークな姿を選考過程で見せてください。

どのような応募プロセスですか？

選考にはある程度の選考審査が必要となります。オンライン、もしくは対面での面接、そしてケーススタディのような課題がある場合がございます。選考に進まれる方には採用担当が予め詳細を共有致します。

採用プロセスで人工知能（AI）を使用できますか？

採用の旅の中で、AIの使用が選択肢となる瞬間があるでしょう。私たちは、社員に提供するのと同じ自由と責任を持ってこれに取り組むことをお勧めします。私たちの採用プロセスは、あなたを個人として知ることにあります - あなたをユニークにするもの、あなたの強み、あなたの情熱。

AIを使って履歴書を磨いたり、面接の準備をするかもしれませんが、実際の人間関係には勝るものはないことを忘れないでください。Red Bull Wingfinderやビデオ評価に関しては、あなたの個性を見たいし、あなたが持ってくるエネルギーを感じたいです。同様に、ケーススタディを単なるタスク以上のものと考えてください。それは、あなたが本当にできることを私たちに示し、役割を体験し、それがあなたにとって適切かどうかを評価する機会です。

AIに依存することで、本当に際立つ機会を逃すリスクがあります！

レッドブルからの返事はどれくらいかかりますか？

申請が完了したら完了メールが送られ、その後約2週間程で返事の連絡が来ます。

面接で聞かれることは何ですか？

面接はご自身の能力や意欲をアピールする良い機会です。採用担当者はあなたのプロフィールやユニークさを見るためにも、志望するポジションに最も関連する経験やスキル、長所について主に聞きます。

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