You ensure professional IT onboarding for end-users and contribute to global standards. You provide daily IT support, utilize remote service desks efficiently, and assist with meeting/event technology. You manage IT incidents, requests, problems, and changes for Red Bull's IT services. You maintain regular IT service communication with end-users and organize IT security and service trainings. Additionally, you administer user account access, support local infrastructure with second-level partners, and collaborate on service improvement ideas with the IT team.
You are responsible for providing daily IT support for end-users, aiming to enhance user satisfaction through Red Bull’s IT processes and guidelines. You will manage a current and secure inventory of end-user devices and IT equipment for subsidiaries and branch offices. Additionally, you will assist with local IT and business projects, including the deployment of internal system applications.
All the responsibilities we'll trust you with:
You are responsible for maintaining an up-to-date IT asset inventory at Red Bull. You handle the distribution and replacement of end-user devices, peripherals, and mobile devices. You oversee the local network infrastructure, ensuring it aligns with global standards. You manage the local office equipment throughout its lifecycle, including printers and meeting room technology. Additionally, you ensure equipment purchases are standardized and coordinate the return merchandise authorization (RMA) process for computing and hardware components.
You ensure the deployment of global IT services for local projects to achieve maximum end-user satisfaction. You lead specific work-packages to support local IT and business projects. By proactively aligning with the Area IT team, you promote the use of global or regional IT solutions over local ones. You assist the local IT or Finance Manager with IT budget planning. Additionally, you manage assignments using global and area-specific project management techniques and coordinate with external vendors and partners, such as those for audio/visual setups and digital signage.
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Red Bull stands for individuality, authenticity and creativity. This is also what we expect from our employees. If you'd like to become part of Red Bull, bring your true and unique self to the application process.
Finding the right person for a role requires a thorough selection process. We may require a personality assessment, a video and/or in-person interview, an assignment or even a job simulation. The hiring team will share details of the process in advance.
Throughout your recruitment journey, you’ll come across moments where using AI could be an option. We encourage you to approach this with the same freedom & responsibility we offer our employees. Our recruitment process is all about getting to know you as an individual - what makes you unique, your strengths, your passions. You might use AI to polish your resume or prepare for interviews but remember nothing beats real human connection. When it comes to Red Bull Wingfinder or a video assessment, we want to see and hear your personality and feel the energy you bring. Likewise, think of a Case Study as more than just a task. It’s your chance to show us what you can really do, experience the role, and assess if it’s the right fit for you. By relying on AI, you risk missing the chance to truly stand out!
Once you submit your application, you will receive an acknowledgement email. Afterwards you can expect to hear from us within two weeks.
During the interview process you will have the chance to gauge your talents and show your drive and motivation. The hiring team will ask you about your experiences, skills and strengths that are most relevant to the job in order to get a good picture of your profile and your unique selling points.