The Original Red Bull
OperationsFull-timePermanent
Process Governance Specialist
Chilliwack, Canada

The purpose of this role is to ensure that Chilliwack Operations has one transparent, practical and continuously maintained process view across Production, Quality, Maintenance, Supply Chain, Intralogistics, and IT. The role combines process governance, SAP EWM/SAP DM business-process support, technical documentation, SOP/work instruction ownership, user training and continuous improvement. The person should become the local reference point who understands how processes connect from raw material handling, premix production, intralogistics, quality, maintenance, warehousing and operational execution into one integrated plant process view. In this role, you will act as the central process integrator for the Chilliwack manufacturing site. You will build and maintain a holistic end-to-end view of the plant process landscape and connect local BPOs, key users and SMEs so that process knowledge, systems, documentation, training and governance are aligned across departments rather than managed in silos.

ResponsibilitiesAreas that play to your strengths

All the responsibilities we'll trust you with:

Travel 0-10Benefits Eligible
PROCESS GOVERNANCE & CONTINUOUS IMPROVEMENT

Create and maintain a transparent end-to-end view of the Chilliwack process landscape across Production, Intralogistics, Quality, Maintenance, Supply Chain and IT.

Connect individual BPO’s into one integrated process model and promote cross-functional alignment.

Identify process gaps, overlaps, unclear handovers and opportunities for standardization and improvement.

Support local process governance standards and ensure alignment with HQ expectations.

Drive continuous improvement initiatives through process analysis, user feedback and operational insights.

SME on production and warehouse automation to drive process enhancements along with OEM.

DOCUMENTATION, SOP’s & KNOWLEDGE MANAGEMENT

Single point accountability for documentation management of the entire premix facility.

Develop, maintain and continuously improve SOPs, work instructions, process descriptions and training materials.

Translate complex operational and technical knowledge into clear, practical and operator-ready documentation.

Collaborate with SMEs, BPOs and OEM partners to capture and standardize knowledge.

Ensure documentation reflects actual operational practices and supports knowledge retention across the plant.

Maintain a central repository for process documentation and information sharing.

Point person for training verification, validation and annual retraining of staff.

MANUFACTURING SYSTEMS SUPPORT & PROCESS ENABLEMENT

Act as a key contact for manufacturing process and system-related topics, including SAP EWM, SAP DM and related operational applications.

Support root cause investigation and resolution coordination with IT, consultants, key users and local stakeholders.

Document solutions, lessons learned and best practices to reduce recurring incidents.

Support user adoption by ensuring processes, systems and documentation remain aligned.

Collaborate with OEM, production, technical teams and coach, train and validate technicians on the automation.

TRAINING COMPLIANCE & PROJECT SUPPORT

Understand process compliance with all applicable local, provincial, and federal regulations.

Ensure documentation complies with food safety, quality, and regulatory standards as set by HQ.

Support internal and external audits documentation modules (food safety, customs, safety).

Maintain records and documentation for training and development of all staff.

Support continuous improvement and process enhancement projects collaborating with operations.

The Original Red Bull
Experience
Your areas of knowledge and expertiseWhat matters most for this role:
  • Experience in manufacturing, food production, ingredients, chemical processing or similar environment.
  • Strong understanding of end-to-end operational processes in a manufacturing plant.
  • Knowledge of WMS/MES systems; SAP EWM and SAP DM preferred.
  • Experience with SOPs, work instructions, documentation standards, QMS and process documentation.
  • Ability to translate complex technical and operational topics into simple, practical and user-friendly content.
  • Strong communication skills and ability to align different departments, BPOs, SMEs, key users, IT and external partners.
  • Analytical mindset with the ability to identify root causes, process gaps and improvement opportunities.
  • Structured, accurate and detail-oriented way of working.
  • Experience with process management, testing, user training and documentation platforms such as SharePoint, Confluence.
  • Strong understanding of documentation and compliance for Europe and North America.
  • Greenfield or plant startup experience and direct involvement in project‑to‑operations handover is an asset.
  • Experienced in working an automated plant, hands on experience with programming is an asset.
  • PLC programming, industrial automation or reliability management certification an asset.
  • Certified maintenance and reliability professional (CMRP) considered a strong asset.
JOIN THE TEAMGot what it takes?In your application we want to see your personal style - what makes you tick and why you think your next opportunity is here with us.
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The expected annual base salary range for this position is $100,000 - $110,000. The actual base salary for this position will depend on various factors including, but not limited to, the candidate’s qualifications, skills, experience and work location. This position is also eligible for an annual bonus in accordance with the terms of Red Bull’s bonus plan. Red Bull Canada is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion.
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How can I get a job at Red Bull?

Red Bull stands for individuality, authenticity and creativity. This is also what we expect from our employees. If you'd like to become part of Red Bull, bring your true and unique self to the application process.

How does the application process work?

Finding the right person for a role requires a thorough selection process. We may require a personality assessment, a video and/or in-person interview, an assignment or even a job simulation. The hiring team will share details of the process in advance.

Can I use Artificial Intelligence (AI) in the recruitment process?

Throughout your recruitment journey, you’ll come across moments where using AI could be an option. We encourage you to approach this with the same freedom & responsibility we offer our employees. Our recruitment process is all about getting to know you as an individual - what makes you unique, your strengths, your passions. You might use AI to polish your resume or prepare for interviews but remember nothing beats real human connection. When it comes to Red Bull Wingfinder or a video assessment, we want to see and hear your personality and feel the energy you bring. Likewise, think of a Case Study as more than just a task. It’s your chance to show us what you can really do, experience the role, and assess if it’s the right fit for you. By relying on AI, you risk missing the chance to truly stand out!

How long does it take to hear back from Red Bull?

Once you submit your application, you will receive an acknowledgement email. Afterwards you can expect to hear from us within two weeks.

What can I expect in a job interview?

During the interview process you will have the chance to gauge your talents and show your drive and motivation. The hiring team will ask you about your experiences, skills and strengths that are most relevant to the job in order to get a good picture of your profile and your unique selling points.

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Process Governance Specialist
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