You will manage and improve the end-to-end O2C process for your assigned international markets by overseeing order processing across finished goods, visibility items, packaging materials, and branded cars, coordinating transport planning and shipment execution, and ensuring export compliance with customs and legal requirements. You will track shipments through delivery and maintain service reliability using BI tools, handle invoicing, credit notes, returns, and claims, support credit risk and dunning activities, and identify as well as resolve operational risks across the supply chain.
Are you passionate about international logistics and customer service?
Join our International Customer Service team in a long-term role with ownership across international markets.
You will own the end-to-end order-to-cash process for your markets and act as a key interface across internal and external stakeholders. This is not a traditional customer service role. It combines O2C ownership, export expertise, and supply chain coordination in one broad, high-impact position.
Based in Elsbethen, you will manage your markets with a high degree of autonomy, ensure stable flow of goods, and drive process improvements.
This role suits professionals who want to build deep expertise, take long-term ownership, and make a lasting impact.
All the responsibilities we'll trust you with:
You will ensure smooth product transitions across your markets by supporting product launches, packaging changes, and lifecycle activities, ensuring timely product introductions and phase-outs, and maintaining material, customer, and pricing data in core systems.
You will be the main contact for your markets and work closely with cross-functional stakeholders by managing communication with subsidiaries, distribution partners, co-packers, 3PLs, and internal stakeholders, collaborating closely with Supply Chain, Finance, Operations, Procurement, Business Applications, Data and Commercial teams, supporting stakeholders through projects, training and issue resolution, driving process and system improvements, advancing digitalization and automation initiatives, and using data insights to improve performance and decision-making.
You will be the main contact for your markets and work closely with cross-functional stakeholders.
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Red Bull stands for individuality, authenticity and creativity. This is also what we expect from our employees. If you'd like to become part of Red Bull, bring your true and unique self to the application process.
Finding the right person for a role requires a thorough selection process. We may require a personality assessment, a video and/or in-person interview, an assignment or even a job simulation. The hiring team will share details of the process in advance.
Throughout your recruitment journey, you’ll come across moments where using AI could be an option. We encourage you to approach this with the same freedom & responsibility we offer our employees. Our recruitment process is all about getting to know you as an individual - what makes you unique, your strengths, your passions. You might use AI to polish your resume or prepare for interviews but remember nothing beats real human connection. When it comes to Red Bull Wingfinder or a video assessment, we want to see and hear your personality and feel the energy you bring. Likewise, think of a Case Study as more than just a task. It’s your chance to show us what you can really do, experience the role, and assess if it’s the right fit for you. By relying on AI, you risk missing the chance to truly stand out!
Once you submit your application, you will receive an acknowledgement email. Afterwards you can expect to hear from us within two weeks.
During the interview process you will have the chance to gauge your talents and show your drive and motivation. The hiring team will ask you about your experiences, skills and strengths that are most relevant to the job in order to get a good picture of your profile and your unique selling points.