Serve as the primary IT contact for warehouse and logistics system-related questions, issues, and support requests.
Partner in delivering system enhancements, upgrades, and process improvements aligned with business and technology priorities.
Provide expertise on inbound, outbound, and supporting warehouse processes within SAP Extended Warehouse Management (EWM), including integrations with SAP Transportation Management (TM) and SAP S/4HANA.
Develop and maintain an understanding of end-to-end processes and data flows across connected systems.
Collaborate with business partners and IT colleagues to design, implement, and continuously improve logistics processes within our distribution center.
Support enhancement initiatives from discovery and requirements gathering through testing, deployment, and go-live.
Troubleshoot and resolve issues related to system functionality, data processing, and system integrations.
Stay informed about industry trends, emerging technologies, and best practices to help evolve and strengthen warehouse solutions.
Monitor and support production systems to ensure stable operations and a positive user experience.